Companies review and plan the directions of their core businesses on a regular basis - is it time your business reviewed employee training to ensure your teams skill sets and knowledge are aligned to your workplace strategies and goals.
MP offer tailored courses designed specifically to your business, staff teams and management requirements.
Courses are run either at MP Training and Recruitment or on-site.
- Client Relationship Management
- Negotiation Skills
- Human Resource Management
- Effective Time and Stress Management
- Leading Effective Teams
- Performance Appraisal
- Presentation skills
- Customer service and selling skills
- Working effectively within a team
- Conflict management
- Risk management
We also offer training specifically designed to develop you, your staff and your processes.
Our upcoming Courses
ABC to XYZ and Millennial - Communicating across Generations
Four generations are now at work in our businesses.
Does communication get lost in outer space when you have a group of employees who range in ages and stages?
Our courses arm you with relevant and applicable information that can plug directly into your business.
- Generational Jargon – Understanding everyone in the workplace
Friday 23rd August 2019
Kicking Customer Service Goals– Zoom to the top of the Customer Service Leader Board
Successful business owners know their customers, they know what their customers want and what they need.
Do you have concerns that your team can lose focus, that the wants and needs of your customers are not always being met?
Has your team dropped the customer service ball?
- Asking and acting on the customer feedback
Friday 6 September 2019
Resilience & Mental Focus at Work
Our workplaces are demanding, hectic and reaction focussed. We expect our teams to work “smarter, not harder”.
Businesses are growing fast and sometimes our biggest resource – our employees have to play catch up.In this short course you will be shown how to build a resilient workplace, with a toolkit full of practical strategies and applications to assist your teams to be agile, fit and healthy, with skill sets to match!
- The principles of change and impacts of change
Friday 27th September 2019 (2hrs)
Leaping into Leadership
Can you remember that moment in your career when you transitioned into a management/leadership role? That “sink or swim” feeling!
Are you a new emerging leader who requires some skill awakening and development?
Our Leaping into Leadership short course will cover off a raft of key skills enablers to assist up and coming leaders and also act as a refresher for current leaders.
- How to grow, support and lead your teams effectively- doing this together
Friday 18th October 2019
Working with Emotional Intelligence
EI not ET – What is Emotional Intelligence Have you ever been working with someone and they demonstrate a thinking that is exactly right for that situation?
What about the manager who know exactly what to say, when to say it and who to say it too? Have you been on the receiving end of those conversations?
Step into the space of emotional intelligence and learn how to become more aware of what is happening around you and using that awareness as a management tool in communicating with others.
Explore the following:
- Greater self awareness of your workplace and those in it
Friday 8th November 2019
Career Development Conversations
Sharpen your listening and questioning skills in this short course, designed to help you investigate your team’s career aspirations.
It is an integral part of a business – identifying and nurturing talent within the organisation.
Growing your own workforce is not easy and requires the right environment and the right nutrients.
- Find out how to encourage your staff to identify their career ambitions
Friday 29th November 2019
Building your Feedback Fitness
The 21st Century is a fast paced, fast raced world and businesses are, now more than ever, recognising the importance of internal and external FEEDBACK in driving business innovation and growth.
Hamburger Hunger Feedback (HHF) is a three-part feedback process: recognise and support, suggest and recommend and remind and encourage.
Contact us to find out more about HHF and how this process can be applied to all areas of your business and your day to day interactions.
Friday 6th December 2019