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Training

Training (14)

Accredited Training

Accredited Training

As a Registered Training Organisation (RTO 91454) we provide Nationally Recognised Training to help you gain work, or provide you with extra skills to do your job.

Why choose MP as your training provider?

  • RTO - MP is a Registered Training Organisation - delivering Nationally Recognised Training. Successful completion of units within Training Packages leads to a nationally recognised qualification.
  • Extensive knowledge - with MP as your training provider you will benefit from the extensive knowledge, skills and experience of the MP training team.
  • Get a competitive edge - MP can assist both individuals and organisations to keep a competitive edge in today's demanding business market.
  • Customise your training - MP can deliver training to meet the specific needs of individuals and their organisations. This ensures that the participants gain valuable skills and knowledge that can be transferred into the workplace.
  • Government funding - Employers may be able to access government funds to subsidise training.
  • Flexible location - MP is able to deliver training in a location suitable to you, either at your place or ours.
  • Learner support - we have an experienced learner support officer.

 
MP Training and Recruitment encourages participants with physical and/or intellectual disabilities to undertake government subsidised training. A range of support services are provided for learners and employers (if applicable). Training services are available to all clients regardless of race, gender, age, marital status, sexual orientation and physical or intellectual impairments.

For information on NSW Smart and Skilled please click here.

Nationally Recognised Training

 

CHC33015
Certificate III in
Individual Support


CHC43015
Certificate IV in Ageing Support


BSB30120
Certificate III in Business


BSB42015
Certificate IV in Leadership
and Management

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CHC30113
Certificate III in Early Childhood
Education and Care

CHC50113
Diploma of Early Childhood
Education and Care

CHC43115
Certificate IV in Disability

MSF40118
Certificate IV in Interior Decoration

 

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test yourself app

Students
Click here to access the MP Online training portal

 

Click here for our Short Courses

 

Test yourself

Hate sitting tests? We do too, which is why we made an app for that!

Test yourself against the Australian Core Skills Framework. Complete the reading test for free and have the result emailed instantly.

You can then continue on with a small in-app purchase. Use the results to demonstrate your skill levels in relation to completing a training course or when applying for a job

 

Test yourself now

Taking enquiries now for upcoming intake

CHC50113 Diploma of Early Childhood Education and Care

This qualification will enable you to become an early childhood educator, who contributes to planning for and providing educational experiences and care for infants, young children and school aged children. Educators are supported to use organisational policies, procedures and individual children's profiles to plan educational experiences and provide care to children, facilitating their leisure and play, and enabling them to achieve their developmental outcomes. This qualification supports understanding and implementing the Early Years Learning Framework and/or the My Time Our Place Framework and develops knowledge of the National Quality Framework

This is the minimum qualification required to be a Director or Service Manager in the Early Years Industry. Graduates will gain the required qualifications to work in services such as Long Day Care Services, Preschool, Occasional Care Services, Out Of School Hours Care, In Home Care or as a Family Day Care Educator in their own home.

Training is available via Classroom, Traineeship or One-on-one basis.

Click here for the current course flyer 

More Information (training.gov.au additional information)

MP does not necessarily provide all units listed on training.gov.au.

 

Short courses

CHCPRT001 Identify and respond to children and young people at risk.

Are you working in the Early Childhood industry? Do you require this unit to update your Child Protection knowledge and training?

Click here for our flyer

Literacy and Numeracy Support

Literacy and Numeracy Support

MP Training and Recruitment offer Literacy and Numeracy support on an individual needs basis. Please contact our Education Specialist to discuss your options admin@mptrainingandrecruitment.com.au

Please note that this support is not government funded, it is a fee for service option. Fees can be waived for current MP Training and Recruitment learners.

Literacy and Numeracy Support can also be tailored to a particular workplace as required. Please contact our Education Specialist to discuss options admin@mptrainingandrecruitment.com.au

 

Ageing Support

Ageing Support

 

CHC43015 Certificate IV in Ageing Support

The call for aged care workers is rising fast and a significant future awaits those with empathy for older people and an understanding of what it takes to maintain their well-being and independence.
The Certificate IV in Ageing Support provides the training and knowledge to support elderly clients and complete specialised tasks and functions in aged services; either in residential, home or community based environments. Among the skills you will learn are how to maintain the well-being of clients through personal care and how to provide them the services that meet their specific needs.
You will have ongoing support and supervision during the course by passionate and knowledgeable trainers. This qualification will enable you to enter the Aged Care industry as a confident and compassionate carer.

Training can be completed by either one to one study or Traineeship options.

Contact MP for course details.

More Information (traning.gov.au additional information)

MP does not necessarily provide all units listed on training.gov.au

Business Training

Business Training

Recruiting learners now

Are you looking for work in an administration role? MP Training and Recruitment offer the following course:

Disability Training

Disability Training

CHC43115 Certificate IV in Disability

Taking enquiries now

Complete the CHC43115 - Certificate IV in Disability (with the option to also complete CHC43015 - Certificate IV in Ageing Support).

These qualifications will enable you to work with people in the community and make a difference in the lives of others. You will learn with hands on training and enthusiastic mentors. If you want a career that is fulfilling, fun and challenging, these courses will be your first step.

Learn to assist clients who require support with day to day life and health care.
Practical experience gained throughout the course will enhance your job readiness for this high employment needs industry.
Empower self-reliance, community participation and well-being.

Training options:

  • One to one training
  • Classroom training
  • Traineeship

Click here for the current course flyer

Contact us today to find out more

More Information (training.gov.au additional information)

MP does not necessarily provide all units listed on training.gov.au

Computer Training

Computer Training

MP are able to provide specialist training with topics customised to your requirements. We can tailor our training for individuals or groups.

This may include:

  • Specialised training within the workplace
  • One-on-one coaching
  • Classroom training on-site at MP

Contact us now to see what benefits our training programs can provide for you and your business.

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Client Testimonials

"The training was fantastic, my feedback is great. Has certainly helped me with my computer skills."

"I would like to thank MP for their professionalism and customer service in providing us our Excel Course.  There was not a single staff member who didn’t gain some knowledge today.  You provided a fantastic presenter and the content of the course was exactly what was required. Once again, many thanks."

"Your trainer is fantastic. Enjoyable and informative."

Short Course Enrolment and Cancellation Policy
Short Course Enrolment Form


Facilities and equipment at MP

Our training facilities include:

  • Training room
  • Computers with the latest software
  • Large presentation screen
  • Whiteboard; and
  • Catering requirements

Send an enquiry

Professional Development

Professional Development

Companies review and plan the directions of their core businesses on a regular basis - is it time your business reviewed employee training to ensure your teams skill sets and knowledge are aligned to your workplace strategies and goals.
MP offer tailored courses designed specifically to your business, staff teams and management requirements.
Courses are run either at MP Training and Recruitment or on-site.

  • Client Relationship Management
  • Negotiation Skills
  • Human Resource Management
  • Effective Time and Stress Management
  • Leading Effective Teams
  • Performance Appraisal
  • Presentation skills
  • Customer service and selling skills
  • Working effectively within a team
  • Conflict management
  • Risk management

We also offer training specifically designed to develop you, your staff and your processes.

"I have had nothing but positive feedback from the staff in attendance. As a participant, I was comfortable with having the opportunity to interact and discuss specific issues to our workplace and obtain constructive feedback. Overall, the session was fantastic – we would certainly love to have MP come back again sometime!"

Our upcoming Courses

ABC to XYZ and Millennial - Communicating across Generations

Four generations are now at work in our businesses.
Baby Boomer, Generation X, Y and Z. 
Do you struggle to know how to communicate and give direction to your 25year old employee?  Is it a challenge to motivate your younger staff? 

Does communication get lost in outer space when you have a group of employees who range in ages and stages?
If you can relate to any of the above or have responded with a resounding YES then you need to contact us today and discover how to improve workplace relationships with all your employees – and it works with your peers as well! 

Our courses arm you with relevant and applicable information that can plug directly into your business. 

 -  Generational Jargon – Understanding everyone in the workplace
 -  Communication Awareness Training (CAT) - Communication techniques. 
 -  10TT’s  - 10  top tips in recognising and developing effective and trust building communication
 -  “It’s not what you say, it’s how you say it”. Back to basic communication and consultation skill building activities
 -  2E1M training – Two ears and one mouth.  Listening skills for the XZY

Talk to us about how we can work with your business to maximise the quality of customer service you deliver to your clients.

Taking enquiries now
9:00am – 4:00pm
$330 pp
Tanya Honeychurch 
 

 button enquire now

Kicking Customer Service Goals– Zoom to the top of the Customer Service Leader Board

Successful business owners know their customers, they know what their customers want and what they need.
Do you know how to ensure your customers experience is always positive and your customer is always satisfied?

Do you have concerns that your team can lose focus, that the wants and needs of your customers are not always being met? 

Has your team dropped the customer service ball? 

 -  Asking and acting on the customer feedback
 -  Reviewing current customer Service Standards with you and your business teams
 -  Sharing and assisting your teams to apply key customer service strategies into the business
 -  Communication Awareness Training (CAT)– employee recognition and application of their customer service 
    communication and consultation styles
 -  Tapping in on employee natural communication styles and techniques. 

Taking enquiries now
9:00am – 4:00pm
$330 pp
Tanya Honeychurch
 
 

 button enquire now

Resilience & Mental Focus at Work

Our workplaces are demanding, hectic and reaction focussed.  We expect our teams to work “smarter, not harder”.

Businesses are growing fast and sometimes our biggest resource – our employees have to play catch up.In this short course you will be shown how to build a resilient workplace, with a toolkit full of practical strategies and applications to assist your teams to be agile, fit and healthy, with skill sets to match!

 -  The principles of change and impacts of change
 -  How to reach effective outcomes in the workplace
 -  Health of the heart and mind
 -  Re stocking the toolkit – what we need to build for strength and growth of our business and employees
 -  Practical strategies for improvements

9:30am – 11:30am
$150 pp
Tanya Honeychurch
 
 

 button enquire now

Leaping into Leadership

Can you remember that moment in your career when you transitioned into a management/leadership role?  That “sink or swim” feeling! 

Are you a new emerging leader who requires some skill awakening and development?

Our Leaping into Leadership short course will cover off a raft of key skills enablers to assist up and coming leaders and also act as a refresher for current leaders.

 -  How to grow, support and lead your teams effectively- doing this together
 -  Engaging with, coaching and motivating your teams
 -  Solving problems and learning some effective decision-making processes
 -  Understanding your natural leadership style and how this works for you in your role
 -  Innovation and change – driving the business forward
 -  Top Leadership -Talking the talk and walking the walk

9:00am – 4:00pm
$330 pp 
Tanya Honeychurch
 

 button enquire now

Working with Emotional Intelligence

EI not ET – What is Emotional Intelligence Have you ever been working with someone and they demonstrate a thinking that is exactly right for that situation? 

What about the manager who know exactly what to say, when to say it and who to say it too?  Have you been on the receiving end of those conversations?

Step into the space of emotional intelligence and learn how to become more aware of what is happening around you and using that awareness as a management tool in communicating with others.

Explore the following:

 -  Greater self awareness of your workplace and those in it
 -  Becoming a more effective communicator
 -  Relationships – how you understand and reason with others in the workplace 
 -  Social awareness and building stronger business relationships

9:00am – 4:00pm
$330 pp
Tanya Honeychurch

 button enquire now

Career Development Conversations

Sharpen your listening and questioning skills in this short course, designed to help you investigate your team’s career aspirations.

It is an integral part of a business – identifying and nurturing talent within the organisation.

Growing your own workforce is not easy and requires the right environment and the right nutrients.

 -  Find out how to encourage your staff to identify their career ambitions
 -  Develop career plan to achieve career goals
 -  Improve your listening and questioning skills to curb frustrations and assumptions
 -  Motivate and mean it!

9:30am – 11:30am (2 hours)
$150 pp
Tanya Honeychurch 

 button enquire now

Building your Feedback Fitness

The 21st Century is a fast paced, fast raced world and businesses are, now more than ever, recognising the importance of internal and external FEEDBACK in driving business innovation and growth.

Hamburger Hunger Feedback (HHF) is a three-part feedback process: recognise and support, suggest and recommend and remind and encourage.

Contact us to find out more about HHF and how this process can be applied to all areas of your business and your day to day interactions.

9:30am – 11:30am (2 hours)
$150 pp
Tanya Honeychurch 
 
 
 
 

 button enquire now

 

 

 

Training room hire

Training room hire

mp has modern fully equipped training rooms available for hire in both Albury and Wodonga. Training rooms are available for hire on a daily or weekly basis.

Wodonga Training Room

  • Located at Birallee Place Wodonga
  • Holds up to 15-20 people
  • Computer with projector available
  • Spacious training room which includes fully equipped kitchen facilities
  • Excellent location with a number of catering choices within walking distance
  • Large amount of parking available
  • Free Wi-Fi available

 

Albury Training and Meeting Rooms

  • Room 1: Computer Training Room with five networked computers and data projector. PC's have Windows XP, Microsoft Office 2010 and access to internet/email.
  • Room 2: Small Training or Meeting Room - holds up to eight people.
  • Facilities: Tea/coffee facilities, shared amenities and rooms can be set up according to your needs.
  • Catering: Catering can be arranged according to your specific requirements. 

Room Hire Booking and Cancellation Policy
Room Hire Fees and Conditions
Room Hire Booking Form

To book, please complete and return the Room Hire Booking Form to admin@mppersonnel.com.au